FAQ

Coffs Coast Moving & Storage is a reliable and affordable removalist, operating throughout the eastern coast of Australia. From Melbourne to Cairns, we are the company to trust for domestic and commercial relocations, packing and storage services. Here are answers to frequently asked questions about our services.

What services do you offer?

Coffs Coast Moving & Storage offers removal and relocation, packing and storage services to domestic and commercial clients. Whether you are moving locally, or to the other end of the eastern coast, you can count on us to handle the move for you. We can either stick to loading, moving and unloading, or you can trust us to handle your packing and unpacking needs as well. We also offer short-term storage.

What is the experience level of your team?

We offer a full guarantee on our work and have operated in the Coffs Harbour and surrounding areas for more than 20 years. We can handle moves of all sizes and scopes, while everyone on our team has many years with the company. Employees go through annual training to ensure they keep up with our high standards and any changes within the removalist industry.

Will there be last minute charges when my move is complete?

No, Coffs Coast Moving & Storage operates with full transparency. We offer quotes to our clients in two stages. The first quote comes when you contact us via phone or email or by filling out the online form. Coffs Coast Moving strives to ensure that the quote is accurate, but some variance is expected. The second quote comes after one of our specialists visits your location, as they can assess the specifics of your move in person. The final quote is binding and there will be no last minute or hidden fees afterwards.

Do you offer any special services for valuables?

If you have valuables such as jewellery or antiques, we encourage you to inform our specialist who comes to visit your location. They can see those items in person and tell you about the special packing, moving and insurance services we offer to protect those items during your relocation.

Do you offer any special services for valuables?

Can your team handle computer workstations during a commercial relocation?

Yes, we specialise in dismantling, packing, loading, unloading and setting up computer workstations for businesses of all sizes. We understand that part of relocating your office space means disassembling valuable electronics and setting them up at your new location. Our team can help with that process as much or as little as you desire.

Is our furniture covered by insurance?

Coffs Coast Moving and Storage are fully accredited member of AFRA. While we take every precaution to ensure the safety of your items, we are also aware that there is always a risk of damage that can occur during transit and storage. We can help you arrange your own in-transit cover or you can take advantage of our comprehensive policy.

The last removalist company I used damaged my stuff, will it be a different experience with Coffs Coast Moving & Storage?

Absolutely. We’ve been operating on the Coffs Coast since 1995. That’s over 2 decades of experience and growth. Our clients love our friendly and efficient approach to the job and appreciate our calm attitude. We have professional staff and exceptional attention to detail.

How far do you travel?

We cover areas We cover the entire East Coast region from Melbourne to Cairns.

Do you only do residential house relocations?

We do residential and commercial relocations. We also provide services for; office relocation, art & antiques, pool tables, safes, pianos, cars, motorcycles, caravans and more!

Where can I get moving boxes?

We have boxes and packaging products available for purchase. Call us today or ask us for a free quote.

Are there any prohibited items from your transport services?

Any flammable, toxic or chemical items are usually not permitted. If you are unsure about any items, please call us for our expert advice!

Areas We Cover

Cairns
Townsville
Mackay
Rockhampton
Gladstone
Bundaberg
Sunshine Coast

Brisbane
Gold Coast
Byron Bay
Sydney
Melbourne
Canberra

All North Coast NSW locations including Coffs Harbour, Bellingen, Yamba, Glenn Innes, Armidale, Urunga, Kempsey, Port Macquarie and all towns en route.